If you have used any of our websites or logged into any of our platforms, Com7 may have collected Personal Data about you. In order to run our business effectively, there are times when we request or require your Personal Data. When you use our website, we may ask for your contact information in order to market relevant information to you. And finally, while you use any of our websites or platforms, we may collect usage metrics in order to optimize our services to you. We know how valuable your privacy is to you. You can trust us to handle it carefully. We work to keep your Personal Data secure, and we place restrictions on which of our employees can access it and why. Also remember: you are in control of your data. As a user of our Services, you have legal rights depending on where you live and on our legal obligations. For example, you can ask us to show you what data we have about you, make us correct that data if it is inaccurate, and even ask us to delete or stop using the data.
Your privacy is our top concern, and we take this very seriously. This Privacy Policy explains what type of information Com7 may collect, hold and process in connection with provision of any Com7’s products, services, content, applications, or websites (referred to collectively as the“Services”), and how that information is used and protected. It also sets out how you can contact us if you have any queries or concerns regarding your personal data.
We reserve the right to make changes to this Privacy Policy at any time. Please check the Privacy Policy periodically for changes, although, if you are our customer, we may also notify you via email of any changes that, in our sole discretion, materially impact your use of the Services or the way we process your personal data. Your continued use of our Services covered by this Privacy Policy will signify your acceptance of any and all changes to this Privacy Policy made by us from time to time.
Your Information
In using our Services, you provide us with the following information which we store securely:
Account and Profile Information
- Contact information such as name, email address, mailing address, phone number and country.
- Profile information such as a username, profile photo, and job role.
- Preferences information such as notification and marketing preference.
Operational Data
We also store information you upload to or send through our Services, including:
- Information about products and services the Subscriber sells (including inventory, pricing, sale, transaction, tax, and other data).
- Information about the Subscriber or the Subscriber’s business (employee, customer, and contact data).
Other Submissions
We ask for and collect personal information from you when you submit web forms on our websites or when you participate in any interactive features of our Services, participate in a survey, competition, promotion, activity or event, apply for a job, request customer support, download content, communicate with us via third party social media sites, or otherwise communicate with us.
What other information do we collect?
Access Logs
Like with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our websites and Services. This information includes Internet protocol (IP) addresses as well as browser type, URLs of referring/exit pages, operating system, language and location preferences, time/date stamp, search history, device identification numbers and system configuration information. Occasionally, we connect personal information to information gathered in our log files as is necessary to improve our Services.
Analytics Information
We use Google Analytics as one of our analytics providers. Refer to Google's Policies and Principles to find out more about the privacy policy of Google Analytics. To prevent analytics information from being sent to Google Analytics, use the Google Analytics Opt-out Browser Add-on.
Analytics Information Derived from Operational Data
Analytics information also consists of data we collect as a result of running queries against Operational Data across our user base for the purposes of generating Usage Data. "Usage Data"is aggregated data about a category or group of features, services, or users that is not of itself personal information. It is also data about our Subscribers and their business.
We may incidentally come across sensitive or personal information when we compile Usage Data.
Cookies, Web Beacons and Other Tracking Technologies
Cookies, web beacons and other technologies are used by Com7 and our third-party partners (for example, our advertising and analytics partners) to collect information. A cookie is a small text file that is stored on your hard drive or in device memory for record keeping purposes. We use cookies to give you a better and more personalized use of the Services, to save you logging in every time and to count the number of visits. Com7 and our third-party partners also collect information using web beacons. Web beacons are objects embedded in our Services or in emails that assist us to check that Content has been accessed for web analytics. You may be able to opt out of receiving personalized advertisements as described below under How you can protect Your information.
Information from Third-Party Services
We may also receive personal information from third parties such as social media, data enrichment or authentication services when, for example, you sign up to our Services, fill in forms on our Services or log onto our Services through such services. Any access we may have to such information is governed by the authorization procedures of that service. By authorizing us to connect with a third-party service, you authorize us to access and store your name, email address(es), locale, profile picture URL, and other personal information that the third-party service makes available to us, and to use and disclose it in accordance with this Privacy Policy. Check your privacy settings on these third-party services to learn and modify the information these services send to us.
How Com7 uses your information
We are continually striving to improve our services. We may use information about you for purposes such as:
- Enabling you to access and use our Services.
- Displaying historical sale information.
- Sending you marketing, advertising, educational content and promotional messages and other information that may be of interest to you, including information about us, our Services, or general promotions for business partner campaigns and services. You can unsubscribe or opt-out from receiving these communications described below under “How You Can Protect Your Information”.
- To administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners.
- Measuring, customizing and improving the Services and developing new products.
- Sending to you – service, support and administrative messages, reminders, technical notices, updates, security alerts and information requested by you.
- Investigating and preventing fraudulent transactions, unauthorized access to Services, and other illegal activities.
Where we need your personal information for any other purposes, it will be obvious from the circumstances as to the purposes for which we require that personal information from you.
Sharing & disclosure of your information
When you use the Services, we may share your information only as described below:
Service Providers, Business Partners and Others
We use and work with third-party service providers and our trusted Business Partners to provide application development, hosting, website, infrastructure, maintenance, backup, payment processing, customer relationship management, marketing, accounting, human resources, business intelligence and analytics, data enrichment, customer support and other services for us. These service providers may have access to or process your information for the purpose of providing those services for us. Some of our pages use white-labelling techniques to serve content from our service providers while providing the look and feel of our site. Please note that you are providing your information to these third parties acting on behalf of Com7. These third parties are located in countries which may be outside of your location.
We also share your contact information with select trusted Business Partners, such as our partners who integrate with Com7's services, to enable them to contact you about their services (as they relate to your Com7's Services). We also obtain contact information from select Business Partners to better understand your preferences and to deliver you more personalized marketing.
Third Parties You Authorize
You can give third parties access to you and your end users’ information on the Services. For example, you may wish to integrate Com7 with a third-party order fulfillment service that requires access to the mailing addresses you collect from your end users, in order for that order fulfillment service to send delivery to end users on your behalf. Just be aware that such third-party’s use of this information will be governed by the terms and privacy policies of the third party.
Links to Third-Party Sites
Our Services may contain links to other sites. We have no control over, and take no responsibility for, the privacy practices or content on other sites. You are responsible for checking the privacy policy of any such sites so that you can be informed of how they handle personal information.
Social Media Widgets
Our Services may include social media features, such as the Facebook “Like” button and widgets, and the “Share” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
Compliance with Laws and Protection of Rights
In certain situations, we may be required to use and disclose your information (including personal information) to a third-party if we believe the disclosure is reasonably necessary:
- To comply with any applicable law, legal process (for example, subpoenas and warrants) or governmental request.
- To enforce and administer our agreements, policies and terms of use.
- To protect the property, rights, and safety of Com7, our Subscribers or the public from harm or illegal activities.
- For fraud prevention, risk assessment, investigation, customer support, product development or debugging purposes.
- To protect the rights, property or personal safety of Com7, its users or members of the public.
- To establish or exercise our legal rights or defend ourselves against any third-party claims or allegations.
Business Transfers
If Com7 undertakes or is involved in any merger, acquisition, reorganization, sale of assets or bankruptcy or insolvency event, then we may transfer or share some or all of our assets, including your personal information. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Non-Identifying or Aggregated Data
We may share aggregated or other non-personal information that does not directly identify you with third parties in order to improve our Services.
Children’s use of the services
Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at the address listed below.
Security
We have adopted technical, administrative and physical procedures to collect, manage, maintain and store information in a manner designed to help protect your information from loss, misuse, unauthorized access, and alteration. Unfortunately, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.
Where data is transferred over the Internet as part of the Services, the data is encrypted using industry standard TLS (HTTPS).
Updates to our privacy policy
Com7 reserves the right to change this Privacy Policy from time to time, and if we do, we will post any changes on this page. Com7 will make every effort to communicate any significant changes to you directly. Your continued use of the Services will be deemed acceptance of any updated policy.